Definition and development of digital products and services
category:
Service design and product design digital
sector:
Transportation, Public sector & Insurance
Date:
2023
team:
In the Fjord (now Accenture Song), I worked as a Designer of Digital Products and Services.
I worked with the main Spanish companies of various sectors to devise, design and validate products and services, from the first value propositions to the detail of the interactions of the product.
✒️ My role: As a designer of digital product, I participated in the entire design process. , From exploratory research to identify areas of opportunity for new proposals, to the design development of both the product and the services.
Analysis heuristic of all the digital channels of Correos with the goal of identifying usability problems, inconsistencies, brand and shortcomings of accessibility.
Redesign multi-device of the digital experience associated with the process of delivery of packets to particular.
Research user with citizenship to validate the proposed design of the new mobility portal of the Diputación Foral de Vizcaya.
Redesign of portal users and to adapt it to the new brand image of the company.
